What if my dog runs out of food during their stay?

We recommend packing extra food to keep your dog’s diet consistent. However, if they do run out, we can provide Fromm’s Grain-Free Salmon Tunalini Recipe for an extra fee. We’ll notify you before providing house food to ensure you’re aware.

What should we bring for my dog’s stay?

For your dog’s stay, we recommend bringing prepackaged food and treats, as we can store frozen or refrigerated items as needed. If your dog takes any medication or supplements, please bring them along; there’s no charge for administering these. For nature walks, a harness and leash are required. We encourage bringing comforts from home, such as beds, blankets, or 2-3 favorite toys, to help your dog feel at ease. Please note that we don’t leave bones or other ingestible items in suites overnight for safety reasons. We provide all necessary bedding, blankets, and feeding bowls for our guests.

Can my dog be groomed during their stay?

Yes, we can arrange grooming for your dog during their stay! If they already have an appointment with a groomer, you can let us know if you’d like us to cancel it, or we can take your dog to the grooming session while they’re boarding with us. Just let us know your preference!

Is someone there overnight?

While we don’t have staff on the premises overnight, we ensure every dog is well-exercised from daily play and settles comfortably in their suites at night. We also have cameras inside and outside the facility, allowing us to monitor remotely and check in on the dogs throughout the night to ensure their well-being.

How do you set up your groups? Can my dog do solo play?

Our playgroups are thoughtfully organized based on temperament, play style, breed, and size to ensure each dog feels comfortable and enjoys their time. Every dog receives a complimentary temperament test upon check-in, which helps us find the best group for them. To prioritize safety, we keep our groups small, typically around 10 dogs or fewer. If your dog prefers solo play, we offer one-on-one sessions during boarding for an additional fee. Please let us know in advance, as these sessions are based on availability.

Can my dog go to Zen Dogs while boarding?

Yes, your dog can attend Zen Dogs while boarding with us! We encourage including Zen Dogs in their routine. Simply let us know during booking, and we’ll confirm at check-in to make sure everything is set. Feel free to reach out with any special requests or questions!

Call Or Text Us Today! Boarding: +1 (608) 602-3335 | Grooming: +1 (608) 602-3334

Call Or Text Us Today! (608) 602-3335

FAQs

October 25th, 2024
What if my dog runs out of food during their stay?
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October 25th, 2024
What should we bring for my dog’s stay?
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October 25th, 2024
Can my dog be groomed during their stay?
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October 25th, 2024
Is someone there overnight?
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October 25th, 2024
How do you set up your groups? Can my dog do solo play?
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October 25th, 2024
Can my dog go to Zen Dogs while boarding?
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Contact

The Emerald Paw
1050 Lillian Street
Suite 200 (RESORT), Suite 300 (SALON)
Waunakee, WI
United States, 53597

Boarding Inquiries: boarding@theemeraldpaw.com

Grooming Inquiries: grooming@theemeraldpaw.com

Boarding Questions
Call us: +1 608-602-3335

Grooming Questions
Call us: +1 608-602-3334

Salon Hours

BY APPOINTMENT ONLY.

Monday – Friday, Sunday
8:00 AM – 4:00 PM

Saturday
BY APPOINTMENT ONLY

Last grooming appointments are at 3:00 PM.

Holiday Hours May Vary. Please Call For Details.

Early Drop Off and Late Pick up for a Fee
BY APPOINTMENT ONLY

Certifications

CPR & First Aid Certified
Difficult Dog Certified Staff
Fear Free Certified Staff in Boarding and Grooming
Hair & Skin Certified Staff
PackPro Certified Staff

Resort Check In & Out

ALL CHECK IN AND CHECK OUTS ARE SCHEDULED IN 15-MINUTE INTERVALS BY APPOINTMENT ONLY BETWEEN THE FOLLOWING HOURS:

Monday – Saturday
7:30 AM – 2:00 PM

Sunday
3:00 PM – 6:00 PM

Resort Tours BY APPOINTMENT are on Monday or Tuesday between 6:00 PM and 7:00 PM.

Holiday hours may vary – call or text to confirm

Associations

National Dog Groomers Association of America
Chamber of Commerce
IBPSA – International Boarding & Pet Services Association Active Provider Member

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